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Transport

Support to get on and off the train

If you’re disabled or need support travelling by train you should be able to get help by:

  • booking Passenger Assistance if you book before travelling
  • using the Turn Up and Go service

Staff can meet you at the station to help you get on board the train. You can also get a staff member to meet you when you get off the train.

Staff can provide support like:

  • ramps to get on and off the train
  • someone to guide you on and off the train

Find out more about support to travel on trains.

The information was last updated on: 06th November 2023

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Find my council

You can contact your local council's social care department for a free assessment. Find their details here.

You can contact your local council's social care department for a free assessment. Find their details here.