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Coming out of hospital
Complaints
If there is a disagreement with a decision about the NHS discharge arrangements, you can use the NHS complaints procedure.
The guidance states that someone must make a complaint within 6 months of the decision being given to the patient, or within 6 months of the patient being aware that they had a reason to complain.
Citizens Advice Scotland’s Patient Advice and Support Service (PASS) can help with complaints.
The information was last updated on: 17th April 2023