Transport
Support to get on and off the train
If you’re disabled or need support travelling by train you should be able to get help by:
- booking Passenger Assistance if you book before travelling
- using the Turn Up and Go service
Staff can meet you at the station to help you get on board the train. You can also get a staff member to meet you when you get off the train.
Staff can provide support like:
- ramps to get on and off the train
- someone to guide you on and off the train
Find out more about support to travel on trains.
The information was last updated on: 06th November 2023