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Legislation protecting people in care

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Equality Act 2010

Under the Equality Act 2010, it is unlawful to discriminate against someone because of certain ‘protected characteristics’ when you are for example:

  • in the workplace
  • being provided with a public service (like social care, health care, or education)
  • being provided with a service or good by a business

These protected characteristics are:

  • age
  • disability
  • gender reassignment
  • marriage and civil partnership
  • pregnancy and maternity
  • race
  • religion or belief
  • sex
  • sexual orientation

If you receive social care services and think you’ve been treated unfairly because of a protected characteristic, you may be able to challenge this.

You can find out more about discrimination from the Equality and Human Rights Commission.

Read about how to make a complaint about a social care service.

Find out more about the protected characteristics from Citizens Advice Scotland.

The information was last updated on: 31st October 2023

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Find my council

You can contact your local council's social care department for a free assessment. Find their details here.

You can contact your local council's social care department for a free assessment. Find their details here.